How long does a firmware update take?
Thank you for supporting our product.
Q: How long does a firmware update take?
A:The complete update process takes approximately 10–15 minutes, including both download and installation time. Perfect time to grab a coffee!
If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com for further assistance.


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Bluetooth suddenly disconnects during use. What should I do? 443 views 1 likes/2026-05-08 15:02:10
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Will my settings and data be kept after a firmware update? 298 views 1 likes/2026-05-08 14:44:42
What should I do if a firmware update fails? 260 views 1 likes/2026-05-08 14:15:25
What are Sparks credits and what are they used for? 238 views 1 likes/2026-05-13 10:55:01
When using a Mesh Wi-Fi system, the app says my phone and device are on different networks. What should I do? 237 views 1 likes/2026-05-07 17:54:56
Will all data be deleted after a factory reset? 236 views 1 likes/2026-05-08 14:57:16
The app's bottom buttons are obscured or unclickable on an Android phone. What should I do? 216 views 1 likes/2026-05-07 18:42:11
How long does a firmware update take? 211 views 1 likes/2026-05-07 18:48:51

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