What should I do if no sound comes out of the earbuds after I pick up a call on my iPhone?
If you use AeroClip to connect with an iPhone and AeroClip has no sound output during a call, you can find a solution in this article.
1. If you answer the call by tapping the earbuds, your iPhone will automatically route the audio to the earbuds.
2. If you answer on the phone, the audio will come through the phone speaker.
3. To route the audio to your earbuds, on your iPhone, go to Settings > Accessibility > Touch > Call Audio Routing, and select Bluetooth Headset.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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