Soundcore

What should I do if firmware updates for my P31i/R60i NC update firmware were unsuccessful?

1. If the download fails, please try again in an environment with a stable internet connection.

2. If the installation fails, uninstall and reinstall the soundcore app, restart your phone, and try again.

3. Try using a different phone.

4. Modify location permissions and settings: Go to Settings > Privacy > soundcore > Location > Allow Only While Using the App.

If the issue persists, please provide us with your phone model and the serial number from the app, and we'll look into it.

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