What should I do if I hear noise while using soundcore P31i/R60i NC?
1. Reset your earbuds by following these steps:
- Remove the earbuds from the charging case.
- After putting on the earbuds, simultaneously hold the touch surfaces on both earbuds for 10 seconds. A prompt tone confirms a successful reset.
2. Test your earbuds with different Bluetooth devices in various environments to see if the issue persists.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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soundcore P31i/R60i NC FAQ
How do I resolve pairing/connection issues with my P31i/R60i NC?
What should I do if I can't find my P31i/R60i NC in the soundcore app, or it won't connect?
How do I reset soundcore P31i/R60i NC?
What do the LED lights on the charging case of my P31i/R60i NC indicate?
How do I adjust the volume via touch controls on my P31i/R60i NC?
How do I enable Dual Connection on P31i/R60i NC?
How do I switch between ANC and Transparency Mode via touch control on my P31i/R60i NC?
How should I take care of my P31i/R60i NC?
What should I do if I hear wind noise while using soundcore P31i/R60i NC outdoors?
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