What should I do if Life P3 cannot be paired/disconnects when connecting to a computer?
Please try the following troubleshooting;
- Fully charge and reset your earbuds as stated below:
- Place the earbuds into the charging case and keep the case open.
- Press and hold the button on the charging case for 10 seconds until 3 LED indicators on the charging case flash white 3 times and then flash white in sequence continuously. This confirms that the reset was successful.
- Upgrade your computer's Bluetooth driver to the latest version.
- Re-pair your earbuds with your computer.
- Test the earbuds on your phone to see if they are working properly.
If you have additional questions, please contact us at Service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
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