What should I do if Life A3i or Life Dot 3i's noise cancellation performance does not meet my expectations?
Here's what you can do to enhance the sound quality and noise cancellation:
1. Try other sizes of ear tips to ensure the one you're using fit well and create a tight seal. 2. Make sure you're wearing the earbuds in the correct position so that they create a tight seal. Note: In a noisy environment and at high volume, you may feel that the noise cancellation performance is not as strong.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
