1. Make sure your soundcore 2 and your cell phone are within Bluetooth range.

2. If you still can’t find or connect to the device after powering it on, press the Bluetooth button on the speaker to enter pairing mode. When the Bluetooth indicator light starts blinking, turn Bluetooth off and on again on your phone, then search for and pair the device.

3. If you still can’t connect, try using another phone or computer to check if device compatibility is the issue.

If you have additional questions, please contact us for further assistance.