What should I do if AeroClip disconnects, the sound is choppy, or there's no sound during calls?

If you are experiencing problems with an unstable AeroClip connection or no sound on the phone, you can find a solution in this article.

 

1. Avoid gaming during calls.

 

2. Some phones may have a high power output, which can cause voice distortion or excessive noise during calls when the earbud volume is high. Try lowering the volume.

 

3. If you're using a call software, try moving the earbuds closer to the device. Make sure the input and output are set correctly in the software. Switch the output to your device's speaker and then back to the earbuds to restore normal call quality.

 

4. Avoid poor network conditions or interference. Try switching to a different network or changing your surroundings to minimize interference from high power interference sources.

 

5. Make sure your earbuds, call software, and device system are up to date. Update them to the latest versions.

 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

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