What if My Soundcore 2 Discharges Quickly?

Various usage scenarios will affect the speaker's playtime after a full charge, so it would be difficult to provide a reference table on the expected playtime of different speaker models.

 

Several factors could affect the playtime of a speaker, such as the volume level, the audio type, whether the bass function is on, whether the light function is on, and so on.

 

If your Soundcore 2 discharges quickly under the same usage circumstances after using for a period of time, please try these steps:

 
  • Fully charge your Soundcore 2 using a compatible wall charger (5V/2A) and cable
  • Reset the Soundcore 2 by holding the Bluetooth button for 5-8 seconds or holding the Vol+ and Play/Pause buttons at the same time for 5 seconds
 

If the issue persists, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the listed steps so our agents do not ask you to repeat them.


 
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