When not charging the charging case:

Battery level 0%-20%: Red light flashes for 5 seconds then turns off.

Battery level 20%-100%: White light flashes for 5 seconds then turns off.

When charging the charging case:

0%-20% charge: Red light breathes every 2 seconds

20%-100% charge: White light breathes every 2 seconds

Fully charged: White light stays on for 5 minutes then turns off

During OTA update:

Update in progress: White light breathes every 2 seconds

Update complete: White light stays on for 5 seconds then turns off

When the earbuds are in the case:

Case battery > 20%: White light stays on for 5 seconds

Case battery < 20%: Red light stays on for 5 seconds

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.