What to do if Liberty Air 2 Pro has touch panel related issues?

- Try other ear tip sizes to ensure you're using one that fits well and creates a tight seal. 

You can click on the following link and learn how to get a secure fit of your earbuds:

https://youtu.be/60WlRunxwHw

- Make sure you're touching on the center of the touchpad. 

- Upgrade the app and firmware to the latest version.

- Reset the earbuds and try to pair them again with your device. 

You can click on the following link to learn how to reset your earbuds:

https://youtu.be/UPqIjsCRfCk

If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.

 


 
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