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What to do if Liberty Air 2 Pro has touch panel related issues?

- Try other ear tip sizes to ensure you're using one that fits well and creates a tight seal. 

You can click on the following link and learn how to get a secure fit of your earbuds:

https://youtu.be/60WlRunxwHw

- Make sure you're touching on the center of the touchpad. 

- Upgrade the app and firmware to the latest version.

- Reset the earbuds and try to pair them again with your device. 

You can click on the following link to learn how to reset your earbuds:

https://youtu.be/UPqIjsCRfCk

If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.

 


 
What to do if Liberty Air 2 Pro has touch panel related issues?
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