What to do if Liberty Air 2 Pro has touch panel related issues?
- Try other ear tip sizes to ensure you're using one that fits well and creates a tight seal.
You can click on the following link and learn how to get a secure fit of your earbuds:
- Make sure you're touching on the center of the touchpad.
- Upgrade the app and firmware to the latest version.
- Reset the earbuds and try to pair them again with your device.
You can click on the following link to learn how to reset your earbuds:
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat these steps.
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