The Camera preview is completely black or blurry. What should I do?
Thank you for supporting our product.
Q: The Camera preview is completely black or blurry. What should I do?
A:Let's check two things:
1. Is your SpaceFlow connected to the internet? (Status should show "Online")
2. Is the HDMI cable securely connected at both ends?
Once you've confirmed both, restart the app and try again. If the preview still looks off, give your SpaceFlow a quick restart too.
If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com for further assistance.
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