How to Fix the Disconnection Issue with H30i

Disconnection issues with headphones can occur due to various reasons such as interference from other devices, a low battery, or problems with the device you're attempting to connect to. In this guide, we'll explore how to address these disconnection issues specifically for your soundcore H20i headphones, ensuring a seamless audio experience.

 

1. Confirm whether there are walls blocking the connection between the headphones and the device.

 

2. Check the distance between them.

 

3. Press the volume + and play/pause buttons for 5 seconds to restore the factory settings, then reconnect the headphones.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
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