1. Put the earbuds back into the charging case at the same time, then close the charging case for at least 3 seconds and wear them again.

2. Reset the earbuds:

Place the earbuds in the charging case and leave the case open, then press and hold the button on the case for 10 seconds until the LED indicators flash white rapidly three times.

If you encounter any issues during the process, please email us for further assistance.