Liberty 4 supports Heart Rate Tracking on soundcore wellness: The in-ear heart rate sensor tracks your heart rate as you listen throughout the day. Wear Liberty 4 true wireless earbuds and check your daily data while working out, and more via soundcore Wellness in the app. 

1. How do I use soundcore wellness?

① Select soundcore Wellness in the soundcore app.

② The information settings will pop up automatically when you enter soundcore Wellness for the first time. In order to get the most out of soundcore Wellness, add your personal information.

Note: Your information is for your personal use only.

③ Select the person icon on the top right of the screen to set or change information if needed.

For more detailed steps, please check this instruction video.

2. Why is my heart rate always calibrating?

① Once you remove Liberty 4 from the charging case, automatic calibration is needed in order to ensure the accuracy of the heart rate sensor.  

② You can toggle manual calibration in the app if you prefer.

3. What should I do if there is no test data when I wear a single earbud only?

The heart rate sensor is built into the right earbud, so it only works when you wear the right earbud.

4. Can I measure heart rate and stress without using the soundcore app?

You need to wear your Liberty 4 and keep the soundcore app open to measure your heart rate and stress changes while using the earbuds.

5. Why is my stress level constantly being detected?

After activating the app, when you wear Liberty 4 and the App is running, your stress will be automatically detected, so you can check it at any time.

In the stress detection part of the app, you can turn off the real-time stress detection if you want.

6. Why is my heart rate being monitored constantly?

After activating soundcore Wellness, your heart rate will be automatically detected when you wear Liberty 4 and the app is running, so you can check it at any time.

You can choose to turn off real-time heart rate detection via the heart rate display. This will stop continuous monitoring of your heart rate.

7. Why is the heart rate test value from Liberty 4 different from the value on my other heart rate monitoring devices?

soundcore Liberty 4 earbuds and the associated soundcore app are not intended for medical purposes, including self-diagnosis and medical consultation, and is suitable for general fitness and wellness use only.

If you encounter any issues during the process, please email us for further assistance.