Welcome to this comprehensive guide on how to troubleshoot button issues with your H30i headphones. If you're experiencing difficulties with the buttons on your device, this guide is here to help.
This product uses the newest generation of Jerry Chip Bluetooth products. There may be a small chance the software could cause a crash. The chip manufacturer is continuously optimizing the software to avoid this issue.
If you experience a crash, charge the headphones with the charging cable, reset it, and then try again.
The steps to reset the headphones are as follows:
In pairing mode, press and hold the power button and volume + button for 5 seconds to clear the Bluetooth pairing information.
If you encounter any other issues or your issue has not been resolved, pleasecontact us for further assistance.
