1. Do not leave your earbuds unused for extended periods. Use them at least once a month. Completely depleting the battery can lead to over-discharge, reducing its lifespan.

2. Charge your earbuds before the battery drops to 20% or lower.

3. Do not leave the charging case in a low-battery or fully drained state for prolonged periods. Ensure the case has sufficient charge when not using for a while.

4. Clean the earbuds, the case's charging contacts, the speakers, and ear tips promptly after use. Clean the charging pins on the earbuds at least once a month using a cotton swab or cloth with alcohol.

5. Store the earbuds in a dry place. If they come into contact with liquids, dry them with a hairdryer on the cold setting.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.