1. Use the earbuds regularly to avoid over-discharge which can harm the lifespan of the earbuds' battery. We recommend using Life A3i at least once a month. 2. Charge the earbuds after you use them. To improve the battery's lifespan, do not always wait until there's 20% power remaining or less to charge them. 3. Open the lid of the charging case at least once a month to ensure the earbuds are still working. Charge the charging case at least once a month. 4. Regularly clean the charging pins on the earbuds and charging case. 5. Keep the ear tips clean, and regularly clean the metal mesh filter under the rubber ear tips with a bit of rubbing alcohol. 6. If Life A3i comes into contact with liquid, use a hairdryer in 'Cool' setting to dry the case.
If you have additional questions, please contact us at service@soundcore.com for further assistance. Make sure to mention that you have tried the steps in this FAQ so our agents do not ask you to repeat them.
