1. Check the L/R logos on the back of the earbuds to ensure you're wearing them on the correct sides. Rotate the earbuds to find the most comfortable position.
2. Try different ear tip sizes to find the best fit and create a tight seal. If one earbud doesn't fit well, consider using different sizes for each ear, such as medium in one ear and large in the other.
3. Use the Fit Test in the soundcore app to check how well your earbuds fit.
4. Insert the earbuds into your ears and rotate them gently until they feel secure.
If you encounter any other issues or your issue has not been resolved, pleasecontact us for further assistance.
