Thank you for supporting our product. 

Q: How do I perform a factory reset on SpaceFlow?

A:Here's how to wipe your SpaceFlow clean and start fresh:

1. In the app, go to Device Settings > About Device > Factory Reset

2. Confirm twice in the pop-up dialogs (we ask twice to be sure!)

3. Wait for your SpaceFlow to erase all data

4. The app will automatically unpair from your SpaceFlow

5. After reset, you'll need to re-pair and reconfigure Wi-Fi

It's like a brand-new setup!

If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com  for further assistance.