Can I skip a firmware update?
Thank you for supporting our product.
Q: Can I skip a firmware update?
A:You can tap "Ignore This Version" to dismiss the current update prompt. The reminder will reappear after 24 hours.
Tip: Some critical security or feature updates may be mandatory. We recommend keeping the firmware up to date for the best experience!
If you have any other questions, please don't hesitate to contact Nebula Customer Support at service@soundcore.com for further assistance.


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Can I create content freely — upload custom videos or input AI prompts? 535 views 1 likes/2026-05-08 15:20:45
Bluetooth suddenly disconnects during use. What should I do? 449 views 1 likes/2026-05-08 15:02:10
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Will my settings and data be kept after a firmware update? 304 views 1 likes/2026-05-08 14:44:42
What should I do if a firmware update fails? 269 views 1 likes/2026-05-08 14:15:25
What are Sparks credits and what are they used for? 246 views 1 likes/2026-05-13 10:55:01
When using a Mesh Wi-Fi system, the app says my phone and device are on different networks. What should I do? 246 views 1 likes/2026-05-07 17:54:56
Will all data be deleted after a factory reset? 242 views 1 likes/2026-05-08 14:57:16
The app's bottom buttons are obscured or unclickable on an Android phone. What should I do? 221 views 1 likes/2026-05-07 18:42:11
How long does a firmware update take? 220 views 1 likes/2026-05-07 18:48:51

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