Product Description

Eufy

EufyHome

RoboVac G20 Hybrid_Manual_US

RoboVac G20 Hybrid_Quick Start Guide_EN

RoboVac G20 Hybrid_Manual_EU

RoboVac G20 Hybrid_Quick Start Guide_Other

G20 Hybrid Product Introduction

RoboVac G20 Hybrid_Manual_Other

RoboVac G20 Hybrid_Quick Start Guide_US

RoboVac G20 Hybrid_Manual_JP

RoboVac G20 Hybrid UK&CA&EU Declaration of Conformity (T2258)

RoboVac G20 Hybrid_Quick Start Guide_EU

RoboVac G20 Hybrid_Quick Start Guide_JP

RoboVac G20 Series EU DOC (T2257/T2258 )

What if my RoboVac charges with a red indicator?

General troubleshooting when RoboVacs do not connect to WiFi

How to factory reset my RoboVac's WiFi?

What if My RoboVac Stops with Error S1? (for L70/G Series)

How do I connect my RoboVac to a new WiFi network after I set it up?

How to connect RoboVac to WiFi? (For Android)

What does the status light on RoboVac indicate?

What if my RoboVac runs with a loud noise?

How to connect RoboVac to WiFi (For iOS)?

Common charging-related questions about RoboVacs

What should I do if my RoboVac is offline?

When should I replace the battery on my eufy RoboVac?

The differences between eufy RoboVac Hybrid series models

Eufy_Security

How to contact a Human Customer Service Representative?

Using your RoboVac with Amazon Alexa

EufyLife

Can I change the registration email address of eufy app?

What if my RoboVac cannot power on?

How to Replace Batteries for Bounce/Gyro/X8 Series /X9 Series Robot Vacuum

🤝How Your eufy Warranty Service Works

How to delete your eufy Clean account?

What if RoboVac can't be charged at all (no beep/voice alert when placing it onto the charging base/auto-empty station)?

How often should I clean or replace accessories of my RoboVac?

What should I do if I can't find my WiFi network?

Moving the debris stuck in the suction fans

How to set and cancel schedules for RoboVac on eufy Clean app (for G/L series)

How to order the right battery for my RoboVac and HomeVac?

How to update RoboVac's firmware?

How to Empty the RoboVac’s Dust Collector

The Differences Between RoboVac G30, G30 Edge, G30 Verge, and G30 Hybrid

Using your RoboVac with Google Assistant

What are the Main Differences between G10, G20 and G30 Series?

What should I do if RoboVac's roller brush does not rotate?

What should I do if I can't log in to my eufy account?

What if my RoboVac has a rolling brush noise when it’s running?

How to connect eufy RoboVac via a personal hotspot?

Can I leave the RoboVac on the charging base/auto-empty station after it's fully charged?

What should I do if my G series RoboVac stops with Error 4/Error S5?

How to charge my RoboVac when used for the first time?

Which RoboVacs work with boundary strips

How to register a eufy Clean account?

What To Do if Your RoboVac Doesn't Pick Up All Debris It Runs Over

What should I do if I fail to connect to RoboVac on the last step(failed to connect)?

Can I add a cleaning solution into the water tank on eufy RoboVac? (for Hybrid Model only)?

How to use the Boundary Strips to block off RoboVac?

Can I turn off the WiFi of eufy RoboVac?

What should I do if my G series RoboVac stops with Error 1?

What if my RoboVac does not dispense water while mopping the floor? (For RoboVac G10/G20/G30/G40/G50 Hybrid/X8/L35/LR30 Series)

Why WiFi RoboVacs do not Support 5GHz WiFi Connection

Which RoboVac models support WiFi/app?

What Should I Do if My RoboVac Stops with Error S4? (for L70/G Series)

Will RoboVac fall down stairs when working?

How to share RoboVac access with my family?

What should I do if my G series RoboVac stops with Error 2/Error S2?

Unlock Our New Worry-Free E-Warranty Card

Why does my RoboVac fail to return to the charging base after I disassembled and reassembled the RoboVac?

Is eufy RoboVac integrated into Apple Homekit?

How to Ensure Your RoboVac Can be Fully Charged?

Why has RoboVac's suction become weak?

The Differences Between eufySecurity, eufy Clean, and EufyLife Apps

How to mop with G10/G20/G30 Hybrid?

Can I use my RoboVac without smartphones?

How to Use RoboVac's Manual Controls Feature in the eufy Clean App (For G/L/X Series)

Why do some RoboVac models have only one side brush, while others have two?

What Should I Do if My RoboVac Stops with Error 6? (for L70/G series)

What if my RoboVac has a clicking noise in the side brush?

What to do if RoboVac Goes over Pet Poop or Water?

Will RoboVac automatically stop cleaning or trigger an alert once the dustbin is full?

What Is the Auto-Return Cleaning Feature on eufy RoboVac?

What to try if you cannot connect to a Mesh WiFi?

Voice Alerts & Quick Solutions for Dynamic Navigation Series (G series)

What if my RoboVac's runtime is short before returning to the charging base/auto-empty station?(for Bounce and G series)

How to correctly place the charging base?

Nebula

Anker_EN

Payments & Vouchers FAQ

What should I do if my RoboVac fell down stairs?

What to do if my G series RoboVac does not return to the charging station?

Why can't I share my RoboVac with my family members?

Introducing eufy RoboVac Navigation Technology

What's the meaning of WiFi indicator on the WiFi RoboVacs?

What can I do if my eufy RoboVac keeps getting stuck on carpets?

What to do if I forget my eufy Clean password?

How to find the model number of my eufy cleaner?

What should I do if my RoboVac gets stuck under furniture?

Start Guide for Your New G20 Series

Start Guide for Your New RoboVac (G series )

Top FAQs about RoboVac Charging Related Issues

Why does my RoboVac not have a remote control included?

Is there a percentage on the app to show the remaining power of the RoboVac?

Can the RoboVac go under my furniture?

Can RoboVac G series clean my entire house？

What should I do if my RoboVac always bumps into walls/furniture?

How to update my password for the eufy Clean app?

Is the Voltage of my RoboVac Universal?

How to use the BoostIQ feature of my RoboVac?

WiFi resets automatically on RoboVac G series during setup

What should I do if my G series RoboVac stops with Error 3/Error S3?

Can I add a second charging station for my RoboVac?

eufy Hard Floor Cleaning Solution Instruction

eufy Clean app introduction for main features of G series

Videos about How to Replace RoboVac Accessories

Can eufy Robot automatically dock and empty its dustbin?

Spare Part(s) for eufy RoboVac and HomeVac

In order to continue enhancing user experience and bringing more features to the app, eufy has redesigned one of its apps called the eufy Clean app (previously known as EufyHome) for users to download on compatible smartphones and tablets.

 <img height="119" src="https://lh4.googleusercontent.com/7fjI-FgvPrDK9GIGpfr1LpvtUD33jvcqDbuuDbuCN8os-BVjdcsB6pCN5rgTFOT6p7FuF_BpXhXkEGOtguQ6rAixUJR6giroVZCLhjSQFegZJ86ZCqFfMf_jcDcgFvFj9k3HjoUeNZLYF28TWpwspiU" width="250"></img>

About the eufy Clean App

The eufy Clean app is designed to work with the following products.

<ul><li style="list-style-type: disc;">Robotic Vacuums (RoboVac WiFi models)</li><li style="list-style-type: disc;">Smart Bulbs</li><li style="list-style-type: disc;">Smart Plugs</li><li style="list-style-type: disc;">Smart Switches</li><li style="list-style-type: disc;">eufy Genie</li></ul>
 

Download the eufy Clean App

Simply download the eufy Clean app from the App Store (iOS devices) or Google Play (Android devices) and start setting up compatible eufy products that work with the app on your 2.4GHz WiFi network!

 <img class="" height="93" src="https://lh5.googleusercontent.com/I0dvT5oBsewO_5jthq3ofyFzRr7D4bWvzq_i-zDK_mDzrtBbPe8k17s2FbEKNRE6lqbwFM7LvnsT5eay97NUxNSOmgPCv8YE5FN8h-bjReTwkobqOn0NCR34aZx_ni5BQVuF650jSE36m2_0a9VoEpI" style="width: 91.9907px;height: 110.995px;" width="77"></img>

iOS Devices

<ul><li style="list-style-type: disc;"><a href="https://apps.apple.com/us/app/eufyhome/id1229100262?platform=iphone" style="text-decoration: none;" target="_blank">App Store</a></li><li style="list-style-type: disc;">Requires iOS 10.0 or newer.</li></ul>

Android Devices

<ul><li style="list-style-type: disc;"><a href="https://play.google.com/store/apps/details?id=com.eufylife.smarthome&amp;hl=en_US&amp;gl=US" style="text-decoration: none;" target="_blank">Google Play</a></li><li style="list-style-type: disc;">Requires Android OS 5.0 or newer.</li></ul>
 

eufy Clean App FAQ

1. Is the eufy Clean app free?

Yes! It is absolutely free to download and use the eufy Clean app.
 

2. Are eufy Clean and EufyHome apps the same? Which app do I need to download?

The eufy Clean app is a redesigned app that was previously known as the EufyHome app. It is the same app with a new name!
 

3. Is there a Windows or Kindle Fire version of the eufy Clean app?

No. Currently, the eufy Clean app does not support Windows phones and tablets or Amazon Kindle Fire tablets.
 

4. If I would like to connect my eufy RoboVac (WiFi model) to my Alexa device, what is the name of the skill that I will need to enable?

In order to connect your compatible RoboVac model to your Alexa device, please enable the “eufy Clean (EufyHome) - RoboVac” skill in the Amazon Alexa app.
 

If you have further questions regarding the eufy Clean app, please contact <a href="https://support.eufylife.com/s/contact-us" style="text-decoration: none;" target="_blank">eufy support engineers</a> for assistance.



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Introducing the eufy Clean App

RoboVac G20 Hybrid

How to Connect RoboVac to iOS Devices

How to Clean Dust Collector, Filter, Rolling Brush and Side Brush of your RoboVac?

How to Replace RoboVac's Wheel (for Bounce and G series)

How to Clean Sensors

How to Replace the Side Brush Motor of RoboVac

How to Connect RoboVac to Android Devices

How to Replace Bumper of RoboVacs

RoboVac G30 Series: How do we disassemble and assemble the rolling brush motor?

How to Clean Swivel Wheel

RoboVac G30 Series: How do we disassemble and assemble the fan motor?

How to Use the Mop Function of G10/G20/G30 Hybrid

How to Replace the Swivel Wheel for the Max and G series RoboVacs

How to Replace the Battery of 1-Button Bounce and Gyro Models

How to Place the Charging Base

How to Control Your G30 Series via eufy Clean App

How to Link Your RoboVac with Alexa

RoboVac G30 Edge Quick Start Video (other G series RoboVacs are similar)

How to Link Your RoboVac with the Google Assistant

How to Share RoboVac Access with Others

Connecting RoboVac to an Android phone (30C as an example)

Connecting RoboVac to an iOS phone (30C as an example)

Where to turn off Smart Switch on Google phones

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