If you're having trouble pairing your soundcore P40i earbuds. The good news is that there are some steps you can take to fix the problem. In this article, we'll walk you through some of the most effective ways to resolve soundcore P40i earbuds pairing issues.
1) Earbuds not pairing.
2) Sound only coming from one earbud.
3) One side not pairing with the other side of the device.
4) Lack of audio playback after connecting to my device.
5) Failure to automatically connect with my device upon removal from the charging case.
To fix those issues mentioned above, please try the following troubleshooting;
1. Reboot the Bluetooth device (e.g., phone or computer). Forget all the previous pairing records on your device and disable Bluetooth.
2. Make sure the charging case has enough power and reset the earbuds as per the steps below:
* Place the earbuds into the charging case and ensure that the case remains open.
* Press and hold the button on the back of the charging case for 10 seconds. Keep holding until the LED indicator on the charging case flashes white rapidly three times. This confirms a successful reset.
It's important to note that when resetting the earbuds, they should be properly connected to the charging case. To ensure a successful reset, make sure that when the left earbud is put into the case, the left LED of the charging case lights up white, and when the right earbud is put into the case, the right LED of the charging case lights up white, indicating that the earphones are in good contact with the charging pins.
3. Turn on the Bluetooth of your device and search for soundcore P40i and pair.
4. Please try it with another device (phone/tablet/etc.) and see if the issue persists.
If there is a pop-up window to confirm pairing for "soundcore soundcore P40i", please select "pair". If you accidentally select "cancel" you need to refresh (turn off and turn on) the Bluetooth of your device and pair the earbuds again.
If you have any more issues or your issue has not been resolved, please contact us for further assistance.
