Overview
Tips
What audio codecs are supported?
SBC, AAC, and LDAC.
How can I find the serial number (SN) of my soundcore headphones?
The SN is laser‑engraved on the right‑side sliding arm of the headphones. It consists of letters and numbers.
Expectations
What is the battery life of the headphones?
Below are actual battery life data measured on an iPhone at 50% volume while continuously playing specified music:
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ANC Mode: 50H (Wearing Detection Off), 45H (Wearing Detection On)
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ANC Mode + LDAC: 40H (Wearing Detection Off), 35H (Wearing Detection On)
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Normal Mode: 70H (Wearing Detection Off), 65H (Wearing Detection On)
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Transparency Mode: 50H (Wearing Detection Off), 45H (Wearing Detection On)
After 5-Min Quick Charge: 4H
Note: Enabling additional features in the app will reduce actual usage time (e.g., 3D audio effects, EQ switching).
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
