What is the Bluetooth Version of C40i?
5.4
What Bluetooth Codecs Do C40i Support?
SBC, AAC
Does C40i use bone conduction?
No, C40i uses air conduction.
Can the left and right ear clips be paired with two different devices separately?
No, they cannot. The ear clips can be connected to two devices at the same time using Dual Connection, but they can only play audio from one device at a time.
Can the left and right ear clips be used separately?
Yes, they can be used directly upon being taken out of the case, including when only removing a single earbud.
Does C40i support renaming or changing the Bluetooth name?
Yes. After successfully connecting the headphones to your phone, find the headphone device in the phone's Bluetooth list and enter the device details to change the name.
What is the effective Bluetooth range of C40i and the distance for reconnection after exceeding the range?
About 15 meters.
Is C40i waterproof?
1. soundcore C40i has an IPX4 water resistance rating, meaning it can withstand light sweat and slight rain, making it suitable for exercise. However, IPX4 does not protect against submersion in water. Higher ratings like IPX7 or IPX8 are needed for such protection. To prevent damage, avoid activities that cause excessive sweating while using the earbuds.
2. After exercise, if moisture or sweat is present on the earbuds, clean them before returning them to the charging case.
How can I maintain battery health and longevity?
Over time, the battery health of electronic devices declines, leading to shorter battery life. To slow the decline, avoid letting the battery level drop to 20% or lower before recharging. Frequent depletion to such low levels can strain the battery and accelerate wear. Instead, recharge when the battery is moderately low.
Additionally, avoid completely discharging the battery until the device shuts down. This deep discharge can harm the battery's longevity. For devices like wireless earbuds and their charging cases, we recommend charging them at least once a month, even if not in regular use. This helps prevent over-discharge which can significantly impair battery performance and lifespan.
How do I clean C40i?
You can use an alcohol pad or a regular wet wipe to gently clean the surface. Please do not soak them in water.
Why doesn't C40i support noise cancellation?
C40i has an open-back design and as such is not capable of noise cancellation.
Why does C40i leak sound at high volume?
C40i is an open-ear air conduction headset, and it is difficult to avoid sound leakage when the volume is high.
What should I do if music/video does not resume playing after C40i reconnects?
This is normal. You need to manually click play.
What's the difference between soundcore C40i and C30i?
There are some differences between soundcore C40i and C30i, with soundcore C40i offering several enhancements:
1. Clearer, more detailed sound quality.
2. Enhanced exterior design for a more refined and durable build.
3. Improved chip and higher Bluetooth version for more stable and smooth performance.
4. Longer battery life.
5. Upgraded app with more built-in customization options.
6. More flexible design for increased comfort.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
