Experiencing Bluetooth connection issues with your soundcore C30i Ear Clips can be frustrating, but there are several troubleshooting steps you can take to resolve these problems and get back to enjoying your music wirelessly. Here's what you can do if you encounter various connection issues with your C30i earbuds.

What should I do if C30i disconnects?

You can try placing the earbuds back into the charging case, closing and reopening the lid, and pressing and holding the button at the bottom of the charging case for 5 seconds to reset the device and re-pair them.

What should I do if C30i does not automatically reconnect or fails to reconnect?

You can try placing the earbuds back into the charging case, closing and reopening the lid, and long-press the button at the bottom of the charging case for 5 seconds to reset the device and pair it again for use.

What should I do if the C30i does not disconnect from Bluetooth after closing the charging case or if the music does not pause after placing the earbuds in the case and closing the lid?

You can try to observe if there is any improvement by reopening and then reclosing the lid.

What should I do if one C30i ear clip is placed in the charging case and the other earbud experiences music stuttering or disconnects?

In a dry environment, static electricity may be generated when the earphones and the charging case come into contact, causing the earphones to stutter or disconnect. It can recover automatically, so there is no need to worry.

In conclusion, while Bluetooth connection issues with your soundcore C30i Ear Clips can be annoying, they are often easily fixable with a simple reset or by re-pairing the device. If these steps do not resolve your issues, consult the user manual for further instructions or contact us for additional assistance. Remember, regular maintenance and proper handling of your earbuds can also help prevent these issues from occurring in the first place.