Why is my Boom 2 not charging?
If you encounter the problem of not charging when using Boom 2, you can refer to the following article:
1. Check the charging port to make sure there are no objects blocking it.
2. We recommend using a 5V/3A (15W) charger and using the included cable to charge Boom 2.
3. Disconnect and reconnect the cable to make sure the cable and device are connected properly and the indicator light is normal.
4. Try using a different cable or adapter to see if the issue persists.
If you have additional questions, please contact us at service@soundcore.com for further assistance.
Applicable for those products :
Resolved
Unresolved
Copied
15 Results
soundcore Boom 2 FAQ
How can I pair Boom 2 with Motion Boom Plus using PartyCast?
Guide to Locating the Serial Number (SN) of Your soundcore Speakers
Can I turn off the on/off beep sound for soundcore boom 2?
How can I pair soundcore Boom 2 with a soundcore Flare 2 speaker using PartyCast?
How can I pair Boom 2 with Mini 3, Mini 3 Pro, or soundcore 3？
How do I get the best sound performance from my Boom 2?
Will Boom 2 automatically shut down?
Why is my Boom 2 not charging?
What should I do if my Boom 2 is already connected to another device?
View More
Manuals & Downloads
EU Declaration of Conformity for soundcore A3i_A3992
Download
A3961 QSG V2(1)
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_QSG
Download
Liberty 4_A3953_QSG
Download
Q20i_QSG
Download
A6610_soundcore_Sleep_A10_QSG
Download
EU&UK Declaration of Conformity for soundcore Sleep A10_A6610
Download
A3947_Liberty 4 NC_User Manual
Download
Support Videos
