Why does soundcore Liberty 5 Pro Max's Easy Chat sometimes activate (e.g., sudden drop in media volume / earbuds switch to Transparency mode) even when I'm not speaking?

This is expected behavior.

To achieve high accuracy, the algorithm constantly monitors subtle signals similar to vibrations created by human vocal cords. Occasionally, non-speech sounds can resemble these patterns and trigger the function unintentionally.

 

Common causes of false activation include:

Everyday sounds like coughing, throat clearing, yawning, loud chewing, sighing, or humming.

Environmental noise, such as someone speaking loudly nearby or sudden sharp sounds that resemble your voice pattern.

 

Recommendations:

If you are eating, have a cold/cough, or are in an extremely noisy environment such as a market or subway, we recommend temporarily turning off "Easy Chat" in the app for an uninterrupted listening experience.

 


 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

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