What should I do if the white noise for Sleep A30 Special is downloading slowly?

1. Please pause audio playback or other operations on your phone while downloading.

2. Please check that you have a stable network connection.


If you have any more issues or your issue has not been resolved, please contact us for further assistance.

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How do I check the remaining charge of my charging case?
6301 views1 likes/2025-12-11 15:11:20
How do I adjust the volume in Local mode?
4197 views1 likes/2025-12-11 11:16:04
How do I use the Sleep Onset Detected feature?
3207 views1 likes/2025-12-24 17:29:08
soundcore Sleep A30 Special Earbuds FAQ
2639 views1 likes/2025-12-26 11:31:02
How do I switch between Bluetooth and Local mode?
2022 views1 likes/2025-12-11 11:15:35
Why does one earbud drain battery faster than the other?
2053 views1 likes/2025-12-11 15:06:56
Why is there no Sleep Report data?
1641 views1 likes/2025-12-11 16:30:58
How do indicator lights behave while charging?
1630 views1 likes/2025-12-11 15:11:50
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【D1301】【soundcore Sleep A30】EU Declaration
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soundcore Sleep A30 取扱説明書 (D1301)
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soundcore Sleep A30 用户指南 (D1301)
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soundcore Sleep A30 User Guide (D1301)-EN
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soundcore Sleep A30 Przewodnik Użytkownika (D1301)
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soundcore Sleep A30 Guide de l'utilisateur (D1301)
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Play videoSleep A30's Indicator Lights
Sleep A30's Indicator Lights
Play videoAudio Options for Sleep A30
Audio Options for Sleep A30
Play videoWhat are the two audio modes and how do I use them?
What are the two audio modes and how do I use them?
Play videoDeep Cleaning Your Earbuds
Deep Cleaning Your Earbuds
Play videoSetting Audio Timer
Setting Audio Timer
Play videoConnecting with Bluetooth
Connecting with Bluetooth
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