What should I do if the noise reduction on my Sleep A30 Special is not effective?
1. Adjust the wearing position to ensure a proper seal with the ear canal.
2. Try different sizes of ear tips and wings.
3. Try foam ear tips—they usually block noise better than silicone, though comfort varies.
4. Adjust the active noise cancellation (ANC) settings. Our ANC feature is optimized for low-frequency noises like traffic or household appliances. If your sleep setting is set to "Play Local Audio" after detecting sleep, ANC will automatically turn off. To keep ANC on all night, switch the "Sleep Onset Detected" setting in the soundcore app to "Stop audio."
If you have any more issues or your issue has not been resolved, please contact us for further assistance.
What should I do if the noise reduction on my Sleep A30 Special is not effective?
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