Details
Related Articles
Manuals & Downloads
Support Videos
What should I do if I experience unclear or interrupted calls when using soundcore C40i

If you're experiencing issues with unclear or interrupted calls when using soundcore C40i, there are several steps you can take to troubleshoot and potentially resolve the problem. Here's a guide to help you improve your call experience:

 

1. Using the earbuds for gaming and calls at the same time can affect call quality. We recommend avoiding this scenario.

 

2. Some phones with high output power may experience voice distortion or excessive noise during calls if the earbuds' volume is set too high. Please lower the volume to an appropriate level.

 

3. Switch to a different network or environment to see if the situation improves as call quality can be affected by low network speeds or excessive environmental interference.

 

4. Outdated versions of your earbuds' firmware, call software, and device operating system can affect call quality. Please update them to the latest version.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

What should I do if I experience unclear or interrupted calls when using soundcore C40i
Download
Resolved
Unresolved
Copied
20 Results
How do I connect soundcore C40i Bluetooth earbuds
1733 views/1 likes/2025-04-08 16:03:39
Wearing Guide for soundcore C40i Ear Clips
1092 views/4 likes/2025-04-08 16:03:39
Tips for Wearing soundcore C40i for Better Sound
454 views/1 likes/2025-04-08 16:03:41
How to reset soundcore C40i Ear Clips
693 views/1 likes/2025-04-08 16:03:39
How to Enable Multipoint Connection for C40i
713 views/1 likes/2025-04-08 16:03:39
How can I maintain battery health and longevity
826 views/1 likes/2025-04-08 16:03:40
soundcore C40i Ear Clips FAQ
477 views/1 likes/2025-04-08 16:03:39
soundcore C40i Ear Clips Dual Connections Related
357 views/1 likes/2025-04-08 16:03:40
View More
Manuals & Downloads
EU Declaration of Conformity for soundcore A3i_A3992
Download
A3961 QSG V2(1)
Download
UK&CA Declaration of Conformity for soundcore Liberty 4_A3953
Download
EU Declaration of Conformity for soundcore Liberty 4_A3953
Download
A3947_Liberty 4 NC_QSG
Download
Liberty 4_A3953_QSG
Download
View More
Support Videos
How to use Liberty 4 Wellness features
How to use Liberty 4 Wellness features
How to Wear Liberty 4 and Change Eartips
How to Wear Liberty 4 and Change Eartips
How to Pair and Reset Sport X10
How to Pair and Reset Sport X10
How to solve a connection issue on Sleep A10
How to solve a connection issue on Sleep A10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Connect to the Soundcore App and Update Firmware for Sport X10
How to Use Features On the Soundcore App for Sport X10
How to Use Features On the Soundcore App for Sport X10
View More
Contact Us