Navigating the complexities of modern ear clips can sometimes be as challenging as the technology is innovative. If you're experiencing low media volume or discrepancies in sound levels between the left and right ear clips of your C30i, you're not alone. This article aims to guide you through the common issues associated with the C30i's audio performance, including troubleshooting steps for volume inconsistencies and tips for ensuring optimal sound quality. Whether you're dealing with a slight annoyance or a significant hindrance to your audio experience, we've got the solutions to help you restore harmony to your listening sessions.
Please try the following tips:
1. Check if the ear clips are worn correctly and not reversed.
2. Adjust the position of the ear clips on your ears, as differences in the alignment of the ear clip speaker holes and your ear canals can cause variations in volume and sound effects.
3. Try placing the ear clips back into the charging case, close and reopen the lid. Press and hold the button at the bottom of the charging case for 5 seconds to reset the device and re-pair it.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.











