If you're experiencing issues with your earbuds, resetting them can often resolve the problem. Follow these simple steps to reset your earbuds:

Return the earbuds to the charging case and leave the case open. Then, press the button on the case for at least 5 seconds until the LED turns red. The LED will then flash red three times before switching to a rapid white flash, indicating a successful reset.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.