This article will show you how to wear soundcore Sleep A20 correctly.

What should I do if my Sleep A20 earbuds have an unstable fit? 

We suggest trying the following:

- Make sure you are wearing the ear tips and ear wings correctly.

- Choose the ear tips and ear wings that fit your ears the best. We recommend that you start with size M ear tips and ear wings.

- Insert the earbud into your ear and find a suitable position for the best fit. If the earbuds are too deep in your ears, it may affect the Bluetooth connection. If you experience connection issues, we recommend that you replace the ear tips and wings with larger ones.

- When using them in bed, try a different pillow.

- Use soft pillows. Pillows that are too hard may exert more pressure on your ears if you sleep on your side, which can affect the connection to your phone.

- Do not use water pillows or pillows with metal or magnetic components.

What should I do if I feel uncomfortable, feel strong ear pressure, or experience itchy ear canals when wearing Sleep A20 for a long time?

1. Replace the ear tips with other sizes, and see if it improves the feeling of pressure in the ear.

2. If you feel stuffy or too sealed, you can replace the breathable ear tips. But please note that this will affect the noise masking effect.

3. When using them in bed, try a different pillow. Pillows that are too hard may exert more pressure on your ears if you sleep on your side, which can affect the connection to your phone.

4. Do not use water pillows or pillows with metal or magnetic components.

What should I do if I sleep on my side and feel pressure in my ear? 

1. Check whether it is worn correctly

2. If you feel stuffy or too sealed, you can replace the breathable ear tips.

3. Try different ear tips or softer pillows.

I hear a noise when my pillow rubs against my earbuds. What should I do?

The rubbing sound is due to the material of your pillowcase. Please check whether you are wearing the earbuds correctly, and try using cotton or silk pillowcases. (Suggestion: Some pillows are made of a smooth material, which easily comes into contact with the headset to produce friction sounds, you can adjust the wearing angle of the earbuds, or add a pillowcase to the pillow.)

If you have any more issues or your issue has not been resolved, please contact us for further assistance.