In this article, we'll guide you through the steps to set the audio input and output of your earbuds on a Windows computer, so you can enjoy your music, videos, and calls with the best sound quality possible.
For Windows systems:
1. If you only want to listen to the audio on the computer, select "soundcore A30i Stereo" for the computer audio. If you need to adjust the volume, adjust both the software and the computer volume.
2. If you need to use a conference app on your computer such as Zoom/Microsoft Teams, please set the input and output of the software as stated below:
- Microphone on the conference software: soundcore A30i Hands-Free
- Speaker on the conference software: soundcore A30i Hands-Free
If you need to adjust the volume, please do so on via the software. If you cannot adjust the volume through the software, please select soundcore A30i Hands-Free as output on your computer and adjust the volume.
3. If you need to use an audio and video app on the computer and you cannot set the input and output on the app, please open the computer audio settings and choose the correct settings:
Input: soundcore A30i Hands-Free
Output: soundcore A30i Hands-Free
For iOS systems:
Set both input and output as soundcore A30i.
If you have any more issues or your issue has not been resolved, please contact us for further assistance.












