This article will show you how to reset soundcore Sleep A20.

1. Reboot the Bluetooth device you're using (such as a phone or computer). Forget all the pairing records of your earbuds on your device and turn off Bluetooth.

2. Reset the earbuds as per the steps below (make sure your earbuds have enough battery).

- Place the earbuds in the charging case and leave the case open. Press and hold the button on the charging case for 10 seconds until the LED indicators on the case flash 3 times. This confirms that the reset was successful.

- When resetting the earbuds, make sure the earbuds are properly connected with charging points in the case, or it may cause the reset to fail.

3. Turn on your device's Bluetooth, search for soundcore Sleep A20, and pair.

If there is a pop-up window to confirm pairing for "soundcore Sleep A20," please select "Pair." If you accidentally select "Cancel", you need to refresh (turn off and turn on) the Bluetooth on your device and pair the earbuds again.