Have you ever had issues with your Space Q45 headphones where they won’t charge, won’t power on, or the battery drains faster than expected? If so, don’t sweat, we’re here to help with some tips on how to resolve these problems. 

If your Space Q45 won’t charge or power on, there are a few things you can do to try and fix the issue.

1. Try a different wall charger and cable

It's best to use a 5V charger and a different cable to charge the headphones for at least 24 hours, regardless if the indicator light is on or off. Make sure that the cable is correctly plugged into both the headphones and the charger.

2. Check the wall charger and cable 

Make sure the wall charger and cable you're using work with other devices. 

3. Reset Space Q45

Reset Space Q45 by holding the power button and Volume+ for 5 seconds.

When your headphones run out of battery quicker than expected, make sure they are fully charged before performing a battery test. After fully charging Space Q45, test the playtime again at 60% volume.

You may encounter this issue when you leave the headphones on when you’re not using them, listening to music at a high volume, pairing them with multiple devices simultaneously, or using noise canceling. You may also get this issue if the headphones are not charged properly.
 

We recommend you test the playtime again but at 60% volume.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.