If you're having trouble pairing your soundcore A30i earbuds. The good news is that there are some steps you can take to fix the problem. In this article, we'll walk you through some of the most effective ways to resolve soundcore A30i earbuds pairing issues.
1) Earbuds not pairing.
2) Sound only coming from one earbud.
3) One side not pairing with the other side of the device.
4) Lack of audio playback after connecting to my device.
5) Failure to automatically connect with my device upon removal from the charging case.
To fix those issues mentioned above, please try the following troubleshooting;
1. Ensure that the protective film covering the connectors on the earbuds has been removed.
2. Reboot the Bluetooth device (e.g., phone or computer). Forget all the previous pairing records on your device and disable Bluetooth.
3. Make sure the charging case has enough power and reset the earbuds by following the steps below:
* Open the charging case and take out the earbuds.
* Press and hold the touch areas of both earbuds simultaneously for 10 seconds.
4. Turn on the Bluetooth of your device and search for soundcore A30i and pair.
5. Please try it with another device (phone/tablet/etc.) and see if the issue persists.
If there is a pop-up window to confirm pairing for "soundcore A30i," please select "pair" If you accidentally select "cancel" you need to refresh (turn off and turn on) the Bluetooth of your device and pair the earbuds again.
If you have any more issues or your issue has not been resolved, please contact us for further assistance.











