Soundcore

How to find the serial number(SN) of your soundcore products

For quality control and tracking purposes, Soundcore support staff may ask you for your product’s serial number (SN). Here, we will list all the SN locations for your reference.

PN / Model	SN Position	Picture
A3261 / A3451 / A3234 / A3235 / A3401 / A3236 / A3263 / A3260 / A3906 / A3901 / A3911 / A3902 / Z2000 / Z2010 / Z2001 / A3912 / A3201 / A3270 / A3271	On a silver tag attached to the USB charging cable that comes with the earbuds
A3402 / A3403 / A3404 / A3410 / A3411 / A3412 / A3413 / A3212	On the earphone’s cable
A3405 / A3406	On the left earbud
A3023 / A3025 / A3032 / A3028 / A3029	Etched on the inner L slider
A3031	On a silver tag attached to the part below the left earcup (rotate anticlockwise)
A3201	On a silver tag attached to the part below the right earcup Or etched on the inner L slider, effective from 26th May
A3910 / A3922 / A3904 / A3930 / A3951	Printed inside the lid of the charging case
A3931 / A3935 / A3918 / A3909 / A3913	Printed inside the charging case cap
A3944 / A3945	Printed on the bottom of the charging case
A3919 / A3908 / A3927 / A3926 / A3939 / A3933	Printed inside the charging case hinge
A3600	Printed outside the package box
A3118 / A3119 / A3123 / A3122 / A3121 / A3145 / A3162 / A3163 / A3165 / A3167 / A31670 / A3126 / A3167 / Rave Series	On the inner charging cover (silver sticker)
A3150 / A3151 / A3300 / Z5180 / A3109 / A3108 / A3125 / A3142 / A3102 / A3105 / A3117 / A3161	On the bottom of the speaker or on the silver sticker attached to the bottom of the speaker
A3107 / A3101	On the included charging cable
A3370 / A3371/ A3372	On the bottom of Soundbar

If you can't find the SN or the SN is illegible, a picture of the product itself with the Anker or Soundcore logo showing is also helpful. If you still have any questions, please contact us for further assistance.