Windows:

For music only: Set the PC audio output to "soundcore Liberty 5 Pro Max Stereo."

For calls:

1) Set PC audio input and output to "soundcore Liberty 5 Pro Max Hands-Free."

2) In your conferencing software on the PC, set audio input and output to "soundcore Liberty 5 Pro Max Hands-Free."

Mac:

Set both audio input and output to "soundcore Liberty 5 Pro Max."

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.