What should I do if the touch controls are frequently triggered by accident?
Touch-sensitive earbuds have become increasingly popular due to their convenience and advanced features. If you find yourself frequently experiencing the accidental triggering of touch controls, here are some steps you can take to mitigate it:
1. Clean the touch-sensitive area to prevent accidental touches from sweat accumulation.
2. Disable the Single Press option in the control settings of the soundcore app or turn off the Control feature.
If you encounter any other issues or your issue has not been resolved, pleasecontact soundcore customer supportfor further assistance.
