What should I do if I encounter network or server errors in AI Translation?

If you encounter network, server, or connectivity errors while using the AI Translation service, follow these step-by-step solutions to resolve the problem efficiently:

 

1. Network Issues: Try reconnecting to the internet or switching to a more stable network, then retry.

2. Bluetooth Connection Issues:

- Disconnect the Bluetooth earbuds from your device.

- Reconnect the earbuds to restore functionality.

3. Device Compatibility: The soundcore app currently supports only smartphones. Make sure your earbuds are paired with a phone.

 

By addressing these common causes systematically, you can ensure smooth operation of the AI Translation feature. If you encounter any other issues or your issue has not been resolved, please contact soundcore customer support for further assistance.

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