1. How many times can the case fully charge the earbuds?
A fully charged case provides 2.5 charges for the earbuds.
2. Does the charging case support wireless charging?
No, the charging case does not support wireless charging.
3. Do the earbuds support fast charging?
No, the earbuds do not support fast charging. A 10-minute recharge delivers about 1.5 hours of playback.
4. How do I check the battery power of the charging case?
When you place the earbuds back into the case, the light bar will indicate the case's remaining battery level:
Battery above 20%: The light bar will illuminate for 3 seconds.
Battery below 20%: The light bar will flash 6 times.
5. How many Bluetooth devices can soundcore V40i remember?
Up to 8 Bluetooth devices.
6. What is the Bluetooth range?
10m (33ft)
7. What is the latency in each Bluetooth mode?
SBC codec latency: 230ms
AAC codec latency: 320ms
Game mode latency: 135ms
8. Does soundcore V40i feature wearing detection?
No, soundcore V40i does not feature wearing detection.
9. How do I activate Dual Connections?
Dual Connections is enabled by default. Activate it using the following methods:
1. After pairing it with a Bluetooth device, hold the touch-sensitive area on both earbuds for more than 3 seconds until you hear a beep. The earbuds will enter pairing mode, and you can connect the second device by selecting "soundcore V40i" from the Bluetooth device list.
2. In the app, go to Dual Connections > Device List > Dual Device Connection > Connect New Device.
10. How do I pair soundcore V40i with other devices?
Remove the earbuds from the case. Press and hold the touch-control area on both earbuds for more than 3 seconds until you hear a beep. Then, select "soundcore V40i" from your device's Bluetooth list to pair. If you can't find V40i, toggle Bluetooth off and on to refresh the search.
11. How do I turn off soundcore V40i?
1. When the earbuds are back into the case and the case is closed, they will automatically turn off and disconnect from Bluetooth.
2. When the earbuds are not connected to Bluetooth, they will automatically power off after 30 minutes. This auto shutdown time can be customized in the soundcore app.
12.How do I power on soundcore V40i?
First-time use:
Remove the earbuds from the charging case, peel off the insulating film, and put them back in the case. When the light bar illuminates, take them out again, and they'll enter pairing mode. You can now search for soundcore V40i in your device's Bluetooth settings.
Daily use:
The earbuds will automatically power on when you open the charging case.
13. How do I adjust the volume on soundcore V40i via touch controls?
The default touch controls don't include volume adjustment, but you can customize it in the soundcore app.
14. How do I take care of my soundcore V40i?
1. Use the earbuds at least once a month to prevent over-discharge, which can shorten the battery lifespan.
2. Charge the earbuds before the battery drops below 20%.
3. Use paper towels or cotton swabs with a small amount of alcohol to clean the charging contacts, the inside of the charging case, and the earbuds' speaker mesh promptly after use.
4. If the earbuds come into contact with liquid, shake them gently to remove the liquid, then dry them with a cold air blower or let them air dry indoors.
5. Occasionally, turn up the volume and play music for a few minutes to help clear any dust from the speaker mesh and prevent clogging.
If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.
