We have made a list of soundcore Sleep A30 frequently asked questions from our valued customers. This FAQ includes links to articles where you can find more information.

1. What is the Bluetooth version?

Bluetooth 5.3

2. Which audio formats are supported?

SBC and AAC

3. What is the battery capacity of the earbuds?

38 mAh per earbud; takes approximately 90 minutes to reach full charge

4. What is the battery capacity of the charging case?

800mAh; takes 120 minutes to reach full charge. (Input Power: 5V ⎓ 1A)

5. How long do the earbuds last?

9H/45H (Earbuds/with case)

Battery life test method: With ANC enabled overnight, audio was played at 50% volume via Bluetooth for 1 hour before sleep. After sleep was detected, playback stopped automatically to reduce disturbance.

6. What is the waterproof rating?

Earbuds: IPX4 (sweat and splash resistant)

Charging case: Not water resistant

7. Does it have wear detection?

No wear detection

8. What are the charging methods?

USB-C wired charging (wireless charging not supported)

9. Is there a fast charging function?

No fast charging function

10. What is the Bluetooth range?

33 ft/10 m

11. What is the maximum volume?

89dB in both Bluetooth and local modes

12. How many times can I charge my earbuds with Sleep A30's charging case?

4 times

13. Do the earbuds support wireless charging?

Not supported

14. How do I turn on my Sleep A30?

- The earbuds turn on automatically when the charging case is opened.

- For first-time use, remove the insulating sheet under the earbuds, place the earbuds back into the charging case, and then open and close the case to turn them on.

15. How does Sleep A30 connect to the soundcore app?

- On your device's Bluetooth settings, tap “Sleep A30” to pair.

- Open the soundcore app > Add Device > Sleep A30 to connect to the soundcore app.

16. How do I pair the earbuds?

Press and hold for 3 s to enter pairing mode. The second LED light will start flashing until pairing is successful, and then turn off after 1 s. If no device is connected within 5 min and pairing times out, the LED light will turn off.

Flashing behavior: 200 ms on, 200 ms off in a repeating cycle.

17. What can I do if the Sleep A30 prompt tone is too loud?

You can turn it off in the app settings.

18. How do I turn the tapping feature off?

Select “Tap Control” to enter settings, then toggle the feature on/off in the desired mode.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.