Why is there no sound from the earbuds and music is playing through my phone's speakers?
Please check if you've accidentally switched to Local Mode. In Local Mode, the earbuds can only play built-in white noise and do not support Bluetooth music playback.
If you have any more issues or your issue has not been resolved, pleasecontact usfor further assistance.
Why is there no sound from the earbuds and music is playing through my phone's speakers?