1. Local Mode is designed to help you sleep at night and plays noise-masking frequencies (or white noise) at a preset volume. The system remembers your previous Bluetooth audio playback volume, ensuring that mode changes don't disrupt your sleep.

2. Bluetooth Mode is intended for daily entertainment like music or podcasts. In this mode, volume can be controlled directly from your phone, giving you more flexibility.

Because these two modes have different functions, the volume of what you're listening to will also vary.

You can adjust the volume separately for each mode, and the system will remember your preferences in Local Mode. If you find that the difference in volume when switching modes significantly impacts your experience, please feel free to share your thoughts with us in as much detail as possible. We’ll pass along your feedback to our product team to make improvements.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.