Why does soundcore Liberty 5 Pro's Easy Chat sometimes activate (e.g., sudden drop in media volume / earbuds switch to Transparency mode) even when I'm not speaking?

This is expected behavior.

To achieve high accuracy, the algorithm constantly monitors subtle signals similar to vibrations created by human vocal cords. Occasionally, non-speech sounds can resemble these patterns and trigger the function unintentionally.

 

Common causes of false activation include:

Everyday sounds like coughing, throat clearing, yawning, loud chewing, sighing, or humming.

Environmental noise, such as someone speaking loudly nearby or sudden sharp sounds that resemble your voice pattern.

 

Recommendations:

If you are eating, have a cold/cough, or are in an extremely noisy environment such as a market or subway, we recommend temporarily turning off "Easy Chat

" in the app for an uninterrupted listening experience.

 


 

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

Unresolved icon
66 undefined
Download icon
soundcore Liberty Buds User Guide (D1200)
Download icon
soundcore Liberty Buds 取扱説明書 (D1200)
Download icon
soundcore Liberty Buds دليل المستخدم (D1200)
Download icon
soundcore Liberty Buds Ръководство за потребителя (D1200)
Download icon
soundcore Liberty Buds Korisničko uputstvo (D1200)
Download icon
soundcore Liberty Buds Uživatelská Příručka (D1200)
View More
Play videoHow to Deep Clean Liberty Buds | soundcore Support
How to Deep Clean Liberty Buds | soundcore Support
Play videoHow to Reset Liberty Buds | soundcore Support
How to Reset Liberty Buds | soundcore Support
Play videoHow to Wear Liberty Buds Correctly | soundcore Support
How to Wear Liberty Buds Correctly | soundcore Support
Play videoHow to Connect to 2 Devices at the Same Time | soundcore Support
How to Connect to 2 Devices at the Same Time | soundcore Support
Play videoHow Do I Wear My soundcore Liberty 5 Pro Properly?
How Do I Wear My soundcore Liberty 5 Pro Properly?
Play videoHow Do I Use the Liberty 5 Pro's Touch Controls?
How Do I Use the Liberty 5 Pro's Touch Controls?
View More
Contact Us