Why does Sleep A30 show inconsistent sleep data?

If you notice that the data synced to Apple Health or Health Connect does not match the data in the

soundcore app, there are two possible reasons:

1. The system may be prioritizing another device or app as the primary data source.

2. The data in Apple Health or Health Connect is a combination of data from different sources.

Please check the data source priority settings in Apple Health or Health Connect.

 

If you have any more issues or your issue has not been resolved, please contact us for further assistance.

Unresolved icon
85 undefined
Download icon
【D1301】【soundcore Sleep A30】EU Declaration
Download icon
soundcore Sleep A30 取扱説明書 (D1301)
Download icon
soundcore Sleep A30 用户指南 (D1301)
Download icon
soundcore Sleep A30 User Guide (D1301)-EN
Download icon
soundcore Sleep A30 Przewodnik Użytkownika (D1301)
Download icon
soundcore Sleep A30 Guide de l'utilisateur (D1301)
View More
Play videoSleep A30's Indicator Lights
Sleep A30's Indicator Lights
Play videoAudio Options for Sleep A30
Audio Options for Sleep A30
Play videoWhat are the two audio modes and how do I use them?
What are the two audio modes and how do I use them?
Play videoDeep Cleaning Your Earbuds
Deep Cleaning Your Earbuds
Play videoSetting Audio Timer
Setting Audio Timer
Play videoConnecting with Bluetooth
Connecting with Bluetooth
View More
Contact Us