If you are experiencing problems with soundcore V40i touch controls not working, you can find a solution in this article.

1. Make sure you are tapping the touch-sensitive area.

2. Check if the touch controls are turned on in the app.

3. If the issue persists, try resetting the earbuds:

Wear the earbuds and press and hold the touch-control area on both earbuds for 10 seconds. You'll hear a sound prompt and a beep when the reset is successful.

After the reset, the earbuds are disconnected from Bluetooth. To reconnect, toggle Bluetooth off and on on your device, then pair the earbuds again.

Note: Double-tap or triple-tap actions may be recognized as a single tap if the interval between taps exceeds 500 ms. For accurate recognition, please perform multiple taps quickly. To ensure proper response to single taps, make sure there is at least a 1-second interval between two separate taps.

If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.