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What should I do if the touch controls are not responsive?

If you are experiencing soundcore V40i touch controls that are not responsive, you can find a solution in this article.

If you are experiencing soundcore V40i touch controls that are not responsive, you can find a solution in this article.

 

The touch-sensitive area is located at the center of the earbuds, where the soundcore logos are. Be sure to tap this area when using the touch controls.

Note: Double-tap or triple-tap actions may be recognized as a single tap if the interval between taps exceeds 500 ms. For accurate recognition, please perform multiple taps quickly. To ensure proper response to single taps, make sure there is at least a 1-second interval between two separate taps.


If you encounter any other issues or your issue has not been resolved, please contact us for further assistance.

What should I do if the touch controls are not responsive?
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